This Privacy Policy describes the property of Keola Records (keolarecords.com). Our property shall altogether be referred to as “us”, “we”, “services”, “site”, “website”, and “our property” throughout this policy. Our users will be referred to as “user(s)”, “you”, “your”. This policy applies to users worldwide. We do not require users to provide us with personal data in order to visit our properties and we do not need consent for our site to use necessary cookies. Our Cookies policy can be reviewed here. This policy applies to the information collected by users through our website and how it is used by us.

Information You Provide To Us

We collect information you provide directly to us from when you create an account, make a purchase, submit a product review, subscribe or unsubscribe to newsletters, request to collaborate, and contact us for reasons including but not limited to: order related support, licensing our music, and media inquiries.

The types of information that we collect include your name, email address, billing address, shipping address, phone number, username and password for a Keola Records account, social media handle, and a custom message from you. When you make a purchase from us, we use a third-party payment provider to collect and process your payment information.

Information We Collect & Use of Information

When you make a purchase, we collect transactional information and precise geolocation information to process orders, apply the correct sales tax rate, and maintain proper recordkeeping for our business. When you subscribe to our newsletter, we maintain your email in our database to send our newsletters to you. When you contact us for any reason, we use the information you provide to us to better assist you. When you send request to collaborate, we review your information to conclude whether we want to partner with you. We maintain all user information on our database for business operations. These user data can be deleted at anytime at the request of the user. We also use your information to comply with legal and financial obligations, detect, investigate, and help prevent security incidents and illegal activity that help protect our rights and properties.

Disclosure of Information

We do not sell or transfer user data. We only disclose personal information to service providers that need this information to provide services to us, such as companies that assist us with web hosting, shipping and delivery, payment processing, fraud prevention, customer service, and sending newsletters. When users provide data to us, we maintain the users information in our database for business operations such as: shipping merchandise to the user, contacting the user by email, sending electronic newsletters, and allowing users to access past purchases.

Children’s Privacy

We are not liable for damages that may occur from the use of our website by underaged users. Please see our Terms for more details.

Your Privacy Choices

For exclusive users, you can access, modify, and delete your information at any time by logging into your account.

Changes to Privacy Policy

The terms of this Privacy Policy will govern the use of any information collected while it is in place. We reserve the right to change this Privacy Policy at any time, without prior notice to you, and any changes will become effective immediately upon posting. Thus, please review this Privacy Policy periodically.

Contact

To contact us in regards to this policy, please email musicmatters@keolarecords.com.

Last updated May 4, 2024.